Support

All inclusive pricing. No hidden ‘add-on’ fees.

Our professional Support subscription enables continuous, maintenance and monitoring of your website or online service and you have the privilege of retaining Loud Mountain for all web related aspects of your business.

The higher the Support level, the higher priority is given to your requests.

Contact me for more information and pricing tailored to your needs.

Business Support Plan benefits:

Support & consultancy
Unlimited file & image storage
Monitoring & software updates
Performance reports upon request
FREE domain name
Email management
Google MyBusiness listing & management
Regular malware scans
Off-site backups
SEO tools
Auto-publishing to social media

Your business is guarded against:

Losing your ranking in search engine results
Security attacks (old software loopholes make you vulnerable)
Incompatibility with other technologies/devices
Extensive costs for major upgrades
Lost opportunities
Negative brand impression from an outdated website

Web Hosting

We use Australian web hosting (SLA) for your website for fast page speeds within Australia.

Common Support scenarios

Advice for adding new types of content
Design updates
General content updates
Paper forms to online forms
Videography/photography to showcase new products/services
Email campaigns or news
eCommerce management & reports
Online surveys
Offering online payments to customers
New landing pages
Google Ads management
Ongoing Search Engine Optimisation (SEO)

Business Support Plan fees (paid yearly)

All benefits above plus:

Business 1 $800 (3 hours of updates & support + 1Gb website storage + unlimited media storage)

Business 2 $1230 (9 hours of updates & support + 2Gb website storage + unlimited media storage)

Business 3 $2240 (12 hours of updates & PRIORITY support + 5Gb website storage + unlimited media storage)

Terms & conditions and Privacy Policy.

Enquiry or support request

We are proud of the quality of our support and strive to deal with all requests within 24 hours.